BTROS
Platform · Visitors

Visitors in, guesswork out.

Invite guests, contractors and deliveries with time-boxed mobile passes — every entry logged, nothing left to a paper book at the front desk.

Passes expire on their own — no follow-up, no leftover access.

The problem

The front desk is doing too much

Manual visitor handling is slow, leaky, and leaves no usable record.

Paper visitor books

Replace the sign-in book with digital passes and a searchable entry trail.

Tailgating & shared codes

Each visitor gets their own time-boxed pass — no shared PINs to leak or reuse.

No record of who came

Every visit is logged with host, time and door — ready for any dispute.

Features

Guest access that manages itself

Set it up once and let passes issue, work and expire on their own.

Time-boxed passes

Set the dates and hours; the pass works only in its window and expires automatically.

Host approval

Residents invite their own guests; operators can require approval where it matters.

Mobile & QR entry

Guests enter with a phone or QR code — no fobs to hand out or collect.

Deliveries & contractors

Issue passes for couriers and trades with the right doors and the right hours.

Watchlist & limits

Block known bad actors and cap concurrent or repeat visits per resident.

Searchable trail

Filter every visit by host, date or door — and export it when you need to.

How it works

Three taps to a guest pass

Most visits are sorted before the guest leaves home.

01

Invite

A resident or operator creates a pass with the guest's name, dates and doors.

02

Guest gets a pass

The visitor receives a mobile or QR pass — nothing to install at the door.

03

Auto-expire

Access ends when the window closes; the visit stays in the audit trail.

Who it's for

Built for everyone at the front door

From the security team to the resident hosting a guest.

Operators

For building & security teams

A consistent visitor policy across every site, with a complete, exportable record of who entered and when.

Front desk & concierge

For reception & on-site teams

Stop manning a paper book — guests arrive pre-approved with their own pass, and lookups take seconds.

Residents

For the people hosting guests

Invite friends, family and trades from the app and skip the call to the office.

Security & trust

Visitor access you can account for

Time-boxed, unique and recorded — every single time.

Expiring by default

Passes are time-boxed — access never lingers after a visit ends.

Role-scoped

Residents see their own guests; operators see the whole building.

Full audit trail

Who hosted whom, through which door, at what time — all recorded.

Unique & encrypted

Each pass is unique and encrypted — no shared codes to circulate.

FAQ

Questions, answered

How do guests get in without a fob or PIN?

Each visitor receives their own mobile or QR pass, so there are no shared codes to leak — they enter with a phone or QR code and nothing is installed at the door.

Can residents invite their own guests?

Yes. Residents create passes for their own guests from the app, and operators can require approval where it matters, such as for contractors or after-hours visits.

Do visitor passes expire on their own?

Yes. Passes are time-boxed to set dates and hours and expire automatically — there's no leftover access and no follow-up to revoke them.

Is every visit recorded?

Yes. Every visit is logged with the host, time and door, and you can filter and export the trail for any dispute or compliance need.

BTROS

Visitors is one module of the platform.

See how visitor passes fit alongside access, residents, amenities, rent and analytics.

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