Every resident, from application to move-out.
Onboard, verify, lease and offboard residents in one flow — no paper forms, no chasing documents, no data scattered across inboxes and spreadsheets.
From application to keys in hand — without the back-and-forth.
The problem
Onboarding shouldn't take a week
Getting a resident from offer to move-in burns days of admin across teams.
Applications by email
Replace inbox chaos with a guided onboarding flow that collects everything in one place.
Manual ID checks
Verify identity digitally before move-in — no photocopied passports sitting in a drawer.
Lease docs everywhere
Leases and documents stored, versioned and searchable against each resident.
Features
From first enquiry to final inspection
One record per resident, and a flow that moves them through every stage.
Guided onboarding
A step-by-step move-in wizard takes each resident from offer to keys — confirm unit, verify ID, sign, pay, provision access.
ID verification
Built-in identity checks gate move-in, with a clear verified or blocked status for your team.
Leases & documents
Issue, store and track signed leases and resident documents with expiry and version history.
Move-in & move-out
Track every move-in and move-out as a checklist — nothing falls through the gaps between teams.
Resident directory
One searchable record per resident — unit, tenancy, contacts and history in a single place.
Lifecycle automation
Renewals, reminders and status changes run on schedule, with AI handling the routine follow-ups.
How it works
From enquiry to keys in three steps
The wizard chases the steps so your team doesn't have to.
Invite the resident
Send an invite and the resident starts a guided onboarding flow on web or the app.
Verify & sign
They verify their ID, review and sign the lease, and pay the first invoice — all online.
Move in
Access is provisioned automatically and the resident record is live from day one.
Who it's for
Built for everyone who moves residents in
From the portfolio team to the resident on move-in day.
Operators
For portfolio & asset teams
Standardise onboarding across every building, with a clean record and a clear status for every resident in the portfolio.
On-site & leasing teams
For leasing & community managers
Move residents in without the paperwork shuffle — the wizard collects the documents so your team doesn't have to.
Residents
For the people moving in
Apply, verify, sign and pay from one app — and always know exactly what's left before move-in day.
Security & trust
Resident data, handled responsibly
Personal information collected for onboarding — not spread around.
Privacy by design
Personal data is minimised and access-scoped — collected for onboarding, not shared widely.
Role-based access
Leasing, on-site and admin roles each see only the resident data they need.
Complete audit trail
Every status change and document action is recorded — who did what, and when.
Secure storage
Documents are stored encrypted with short-lived, signed access — never public links.
FAQ
Questions, answered
How do residents complete onboarding?
Each resident gets an invite that opens a guided flow on web or the app — they confirm their unit, verify ID, sign the lease and pay the first invoice, all online.
Is identity verified before move-in?
Yes. Built-in ID verification gates move-in with a clear verified or blocked status, so no one gets keys before their identity is confirmed.
Where are leases and resident documents kept?
Leases and documents are stored, versioned and searchable against each resident record, with encrypted storage and short-lived signed access — never public links.
Does onboarding cover move-out as well?
Yes. Move-in and move-out are tracked as checklists so nothing falls through the gaps between teams, and access is provisioned and revoked automatically.
Resident lifecycle is one module of the platform.
See how onboarding fits alongside access, visitors, amenities, rent and analytics.