Rent collected, books reconciled.
Charge rent, fees and deposits, track arrears, and give residents receipts — without spreadsheets, manual matching or end-of-month guesswork.
Every charge and payment, reconciled and receipted automatically.
The problem
Chasing money is eating the month
Rent collection runs on spreadsheets, reminders and end-of-month scrambles.
Chasing arrears
See who's behind at a glance and let automated reminders do the chasing.
Manual reconciliation
Payments match to charges automatically — no spreadsheet at month-end.
No receipts or history
Residents get instant receipts and a full payment history they can self-serve.
Features
Everything money-related in one ledger
Charges, payments, deposits and arrears — all in one place.
Rent & fees
Schedule recurring rent and one-off fees with clear due dates.
Deposits
Hold, track and release deposits with a clear record on each tenancy.
Arrears tracking
A live arrears view by unit, with totals and drill-down to each resident.
Receipts
Every payment generates a receipt automatically — no manual issuing.
Payment history
A complete, searchable history per resident and per site.
Automated reminders
Pre-due nudges and overdue reminders go out on schedule, with AI handling the follow-ups.
How it works
Set it, collect it, reconcile it
The ledger keeps itself straight.
Set the charges
Define rent, fees and deposits with their schedules.
Residents pay
They pay from the app and get an instant receipt.
Reconciled automatically
Payments match to charges and arrears update in real time.
Who it's for
Built for everyone who touches the money
From the finance team to the resident paying rent.
Operators
For finance & asset teams
Trustworthy arrears and cash-flow numbers across the portfolio — with no manual matching.
On-site & community teams
For building managers
Less time chasing payments and fewer awkward conversations — reminders do the work.
Residents
For the people paying rent
Pay rent, see what's due and keep every receipt in one app.
Security & trust
Money handled the right way
Encrypted, role-scoped, receipted and fully recorded.
Secure by default
Payment data is encrypted in transit and handled through trusted providers.
Role-scoped
Residents see their own ledger; finance and operators see the site.
Full audit trail
Every charge, payment and adjustment is recorded for reconciliation and compliance.
Receipted automatically
Every transaction is receipted — a clean record for residents and operators alike.
FAQ
Questions, answered
How does BTROS handle arrears?
A live arrears view shows who's behind by unit, with drill-down to each resident, and automated reminders chase overdue payments so your team doesn't have to.
Are payments reconciled automatically?
Yes. Payments match to charges automatically and arrears update in real time, so there's no manual matching or spreadsheet at month-end.
Do residents get receipts?
Yes. Every payment generates a receipt automatically, and residents can self-serve a full, searchable payment history from the app.
Is payment data handled securely?
Yes. Payment data is encrypted in transit and handled through trusted providers, and every charge, payment and adjustment is recorded for reconciliation and compliance.
Rent & payments is one module of the platform.
See how payments fit alongside access, residents, visitors, amenities and analytics.